Shipping policy
Welcome to Lovikas. We are committed to delivering your order quickly, safely, and efficiently. Please review our Shipping Policy before placing your order.
Order Processing
After your order is successfully placed and payment has been confirmed, our fulfillment team will begin preparing your package.
- Processing Time: 1–3 Business Days
- Orders are processed Monday through Friday (excluding weekends and public holidays).
- Orders placed after business hours, on weekends, or during holidays will be processed on the next business day.
- Processing times may be extended during promotional events or peak shopping seasons.
Shipping Rates
| Shipping Method | Order Amount | Shipping Fee |
|---|---|---|
| Standard Shipping | $0.00 – $49.99 | $12.00 |
| Free Standard Shipping | $50.00+ | FREE |
| Expedited Shipping | $0.00 – $99.99 | $18.00 |
| Free Expedited Shipping | $100.00+ | FREE |
Estimated Delivery
United States
- Expedited Shipping: 3–7 Business Days
- Standard Shipping: 5–10 Business Days
International Orders
- Expedited Shipping: 7–15 Business Days
- Standard Shipping: 10–20 Business Days
Please note that all delivery times are estimates and may vary depending on your location, customs procedures, weather conditions, carrier operations, and other unforeseen circumstances.
Shipment Tracking
Once your order has been shipped, you will receive a Shipping Confirmation Email containing your tracking number.
Tracking information typically becomes available within 24–48 hours after the carrier scans your package.
You can track your order anytime at:
If you need assistance with tracking your shipment, please contact our Customer Support Team.
Shipping Information
Before completing your purchase, please note:
- Please ensure your shipping address is accurate before submitting your order.
- Shipping addresses cannot be modified once your order enters processing.
- We currently do not ship to APO, FPO, or DPO military addresses.
- Lovikas is not responsible for delays caused by incorrect shipping information, customs inspections, severe weather, carrier delays, or other events beyond our reasonable control.
Lost or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.
Please include:
- Your Order Number
- Photos of the damaged item(s), if applicable
- Photos of the shipping package and shipping label
We'll work with the shipping carrier to investigate the issue and provide an appropriate solution.
Customs & Import Taxes
International shipments may be subject to customs duties, VAT, import taxes, or other local charges required by the destination country.
These fees are determined by local customs authorities and are the responsibility of the customer.
Business Address
The address listed below is for business correspondence only and is not our return warehouse.
Please contact our Customer Support Team before returning any merchandise so we can provide the correct return address and return instructions.
Contact Us
Lovikas
Customer Support Email
📧 love@lovikas.com
Business Address
4352 Tahitian Gardens Cir
Holiday, FL 34691
United States
Business Address Only – Not a Return Address
If you have any questions regarding shipping or delivery, please contact love@lovikas.com. Our Customer Support Team will respond within 24–48 business hours.
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